Dear Runners to the Beat
We wanted to help address a number of the issues that are being spoken about on the forum. We also want to assure you that we fully hold our hands up to various areas that didn’t go as smoothly as intended and require improving in 2009 and will make this an absolute priority.
Baggage storage
This was an area that was considerably affected by our low marshal numbers. We ended up having a reduced number of three per lorry which meant that we didn’t have sufficient people to sort out the bags into number order during the race and then subsequently to distribute them out. We apologise for those people delayed by this.
Road Closures
We had extensive meetings with Greenwich and the Metropolitan police over the route and gave it careful consideration to minimise the disruption to local residents allowing local access around the route. There was a leaflet drop in the area over the summer and letters to addresses within the local area affected by the route were sent out in September along with communication through the local paper. Better pre-event signage on the route does need to be improved and put in place which is something we will look at in the future.
Distance
The course was exactly 13.1 miles, this has been independently measured and checked by AIMS, who are an association of more than 250 race organisations.
Results
Results are now up on the website www.runtothebeat.co.uk click on the results link for the full provisional results from the event. These results are provisional only whilst we are still receiving the final information from our timing company as well as results queries from competitors who feel their time is incorrect.
Race Numbers
It seems that a few people have received the wrong number colour for the time they entered on their entry form. Therefore they have had to start further back to what they had planned. This is a mistake from our side which we apologise for and will endeavor to correct for the 2009 event. We hope that this has not affected your race too much and you still managed to enjoy the day.
Toilets
After analysing number of toilets at various other events we provided what we felt was a sufficient quantity both at the venue and on the course. With the specific competitor toilets in the car park area we able to keep queuing to a minimum at the venue and we will revisit the quantities on the course for 2009.
Water Stations
As you can appreciate every runner has their own preference as to whether you prefer a cup or water. As the organiser we have to consider this decision weighing up many different aspects of the overall event. Cups were the preferred method for many reasons; for example, cups provide the recommended quantity of fluid, they are environmentally cleaner than bottles as there is less waste and it also allows us to re-open the roads quicker as people throw away cups sooner than bottles. This is vital to enable us to minimise disruption for local residents.
Public transport
On the morning of the event there was a major tube issue which had a considerable impact on a number of our competitors. A tube train had broken down across two lines in North Greenwich which meant that no trains were able to run east or west for more than one hour – the earliest arrival was almost 09:00 instead of 07:30. It was for this reason that we took the decision to delay the race start until 10.30 as we wanted to ensure that as many competitors as possible were able to reach the event. Fortunately the train was moved and the line was repaired in time for the majority of competitors to get to the venue in time. In close consultation with The O2 prior to the event we had discussed that it was not feasible to provide contingency cover (additional buses etc) for this type of incident.
Music stations
With the weather conditions involving rain and gusty wind, we had to take a decision on the morning of the event to not open up six of our sixteen music stations as it wasn’t weren’t safe to do so, both for the musicians and the competitors. We were able to play the Run to the Beat album instead but unfortunately this reduced the quantity of live music acts playing around the course.
Please be assured that we take this criticism extremely seriously and will do our best to ensure that none of it arises again.
Kind regards,
The Sony Ericsson Run to the Beat Team